We hope you love the items(s) you receive, but if you want to return or exchange one, here’s how you can do it:

Time to Return

We’re happy to accept returns or exchange an item if you contact us within 14 days of receiving it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged or Defective Items

If the item(s) you’ve received is damaged or defective then please fill in this form. Return shipping is free for these items.

Once the item has been received and it has been confirmed as damaged or defective, a replacement will be sent to you.

Other Returns

If you want to return or exchange an item for another reason, please fill in this form. You will need to pay for the return shipping.

Once we receive the item(s), we will refund your payment method within 14 days.

Late or missing refunds

If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@fandangocards.com.

Need help?

Contact us at info@fandangocards.com for questions related to refunds and returns.